Privacy Policy

How NicheStore collects, uses, and protects your personal information.

Last updated: June 16, 2026

Information we collect

  • Account details such as name, email address, and password (stored securely hashed).
  • Order and shipping information including address, phone number, and payment references processed via Razorpay.
  • Usage data such as pages visited, cart activity, and search queries to improve our store experience.
  • Optional wallet and gift card redemption history linked to your account.

How we use your information

  • To process orders, deliver products, and provide customer support.
  • To send transactional emails (order confirmations, password resets, welcome gifts).
  • To personalise recommendations and improve our AI-powered search when enabled.
  • To prevent fraud, enforce our terms, and comply with applicable law.

Sharing & third parties

  • Payment processing: Razorpay (India). We do not store full card details on our servers.
  • Authentication: Google OAuth when you choose to sign in with Google.
  • Infrastructure: MongoDB Atlas (database), Cloudinary (product images), SMTP provider (email).
  • We do not sell your personal data to third parties.

Data retention & security

  • We retain account and order data as long as your account is active or as required for tax and legal compliance.
  • Passwords are hashed with bcrypt. Sessions are secured via NextAuth.
  • You may request account deletion by emailing hello@nichestore.com.

Your rights

  • Access, correct, or delete your personal data by contacting us.
  • Opt out of marketing emails using the unsubscribe link in any promotional message.
  • Lodge a complaint with your local data protection authority if you believe your rights have been violated.

Contact

  • Questions about this policy: hello@nichestore.com
  • NicheStore — India